Isabelle

Features · Data requests

A client's data, in one download

When a client asks for the information you hold about them, download all of it from their record.

Download all their data

A client's record has a Download all their data action. It gathers their details, visits and the history of their record into a zip of spreadsheet files, ready to send in answer to a subject access request.

The download is recorded in the audit log as an export, so there is a record of what was shared and when.

Questions

What format is the download?

A zip of CSV files, which open in any spreadsheet program.

Is the export recorded?

Yes. It appears in the audit log as an export.

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