Isabelle is a product of RusbyDigital Ltd, a company registered in England and Wales (company number 15816831), with its registered office at Unit 13 Freeland Park, Wareham Road, Lytchett Matravers, Poole, BH16 6FA ("we", "us"). You can reach us at hello@isabelle.care.
These terms apply when you use isabelle.care, including the Ask Isabelle chat. By using the website you agree to them. If you don't agree, please don't use it.
Using the website
You can read, share and link to the website for your own information or your organisation's. Please don't:
- try to get into parts of the website or our systems that aren't meant for you, or test them for weaknesses without our written permission;
- copy the website in bulk, or scrape it with automated tools;
- do anything that stops the website working for other people, or that breaks the law.
We may change, suspend or remove any part of the website at any time, and we don't promise it will always be available.
Ask Isabelle
Ask Isabelle is an AI assistant that gives general information about the Isabelle product, from what this website says.
- Her answers are written by AI and can be wrong or out of date. They aren't advice of any kind, including legal, clinical or care advice. Check anything important with us before you rely on it.
- She can't see any organisation's account or data, and can't change anything.
- Please don't type personal details, client names or health information into the chat. Our privacy notice explains what happens to what you type.
- Please don't use the chat for anything other than asking about Isabelle, or try to make it say things it shouldn't. We limit how many questions can be asked each minute, and we may block anyone who misuses it.
Our content
The words, pictures, films, the Isabelle character and the Isabelle name belong to us or are used with permission. Apart from sharing links and short quotes that say where they came from, you may not copy or reuse them without our written permission.
Links to other websites
Where we link to other websites, we aren't responsible for what's on them.
Liability
We provide the website and Ask Isabelle for information only. As far as the law allows, we aren't liable for any loss that comes from using them or relying on what they say. Nothing in these terms limits our liability where the law doesn't allow it, including for death or personal injury caused by our negligence, or for fraud.
Changes and law
We may update these terms; the version on this page when you use the website is the one that applies. They are governed by the law of England and Wales, and the courts of England and Wales can hear any dispute about them.
Last updated: 19 October 2026